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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Charles Banks

October 1, 2024

5  out of  5
rating by Charles Banks
"This place is very clean inside and the agents super super nice"
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Cassie Diamond

May 7, 2024

5  out of  5
rating by Cassie Diamond
"I bought a new truck over the weekend and my auto insurance skyrocketed! I went to Mr Swain today and he took care of us! Not only did he lower our bill almost $150 a month but he doubled the coverages! It was a great experience and I couldn’t be more pleased! I will send everyone I know to him!"
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Chrystal Lackey

April 16, 2024

5  out of  5
rating by Chrystal Lackey
"Great customer service and saved me money as well."
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Tiffany Hatfield

March 15, 2024

5  out of  5
rating by Tiffany Hatfield
"Absolutely love the service. Ben he is by far the friendliest and polite representative I have ever had the pleasure of working with. If you need insurance of any type this is the place to go."
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Renea Meek

March 14, 2024

5  out of  5
rating by Renea Meek
"I just opened a new policy with State Farm. The experience was flawless. Great communication from Ben and he was very helpful The insurance company has great prices I suggest giving them a call for all of your insurance needs"
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Richard powers

February 29, 2024

5  out of  5
rating by Richard powers
"George and his staff are amazing. They make adjustments to our policies quickly. A bear hit my wife’s car. They were quick to get me through the claim process and on the road to getting the car fixed. Grade A in my book"
We responded:
"Thanks Richard! We appreciate you and Deanna"
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Amanda Mullins

February 17, 2024

5  out of  5
rating by Amanda Mullins
"Ben helped my family save so much on our insurance policies! The service was fantastic! He was able to help with my quote in a timely manner and was able to meet the insurance needs we were looking for! Thanks Ben!"
We responded:
"Thank you Amanda for joining our agency as a customer! We appreciate your business and look forward to working with you…. George Swain"
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Melonie Chaney

February 12, 2024

5  out of  5
rating by Melonie Chaney
"Ben Brock helped us with our insurance and saved us money with better coverage! Go see him, you won’t be disappointed!"
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Lexi Hall

February 2, 2024

5  out of  5
rating by Lexi Hall
"George and his staff offer the best service around! Everyone is always so polite and helpful. Ben has been great with giving us the best deal and answering any questions we have had. He always goes above and beyond for us. If you are thinking about switching, do it! You will not regret it!"
We responded:
"Hey Lexi, Thank you for allowing us to earn your #auto insurance and #home insurance! We appreciate your business! #southernWV #easternKY"
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jo sizemor

January 24, 2024

5  out of  5
rating by jo sizemor
"Most awesome service EVERRRR! Saved us lots of money. Definitely would recommend!!⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you Jo!"
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Rocky Noe

December 3, 2023

5  out of  5
rating by Rocky Noe
"George and his staff goes above and beyond to help. Ruthann is the best, been at this office with her for many years."
We responded:
"Thank Rocky! We appreciate your business and loyalty to our agency."
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Xdbragg9000x twitch (bragg9000)

October 9, 2023

5  out of  5
rating by Xdbragg9000x twitch (bragg9000)
"Very friendly and helpful..added icing on the cake saved us money$$ compared to our last insurance company. So glad we were able to switch."
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ATLooney

September 14, 2023

5  out of  5
rating by ATLooney
"The staff at George's office are amazing! Very patient and resilient and saved me a ton of money compared to what every other company was wanting! 10/10 would for sure recommend!"
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David McWhorter

April 4, 2023

1  out of  5
rating by David McWhorter
"I called to terminate my renter’s policy because I would not need it, effective June 5, 2023. While I was asking questions, the owner hung up. Second, during a telephone conversation with the owner, he claimed not to have received my after-hours message requesting policy cancellation, indicating that was the norm. Immediately after the telephone call, he emailed me with my after-hours message. Third, he claimed that I could not make a future termination of my policy. Rather, I had to call his office on the last day to cancel (i.e., June 5, 2023). Professional? You decide."
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anita lee

September 26, 2022

4  out of  5
rating by anita lee
"Ben is great"
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Brett Miller

September 2, 2022

5  out of  5
rating by Brett Miller
"This agent and his crew are awesome they saved me a ton of money on my insurance wished I would have shipped with them sooner . Go see George and Ben !!"
We responded:
"Thanks Brett!"
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Louis Robinette (WuTang25670)

March 12, 2022

5  out of  5
rating by Louis Robinette (WuTang25670)
"State farm says it all they are the best"
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Haley and Colby

January 5, 2021

5  out of  5
rating by Haley and Colby
"Ben Brock was incredibly helpful and patient in helping my husband and me with our first joint insurance policies. He answered any questions we had, and if he didn’t know the answer, he found it! I had never had an insurance policy before, and he was very informative and understanding when I had questions. He’s like family, and I can honestly say that I feel 100% confident in calling him at any time."
We responded:
"Thank you so much Haley and Colby for the great review! Our goal is to always treat our customers like family. We are always available to answer any questions or take care of any issues that might occur."
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Angela Crum

June 21, 2019

5  out of  5
rating by Angela Crum
"George and his staff are truly dedicated to their insured. I went to them for just auto and they saved me so much money, I was able to also a purchase Extremely better home coverage through them (a 1/3 of what I was paying for much less coverage) , and I got much needed life policies as well! And even with all that I am still paying 1/2 of what I formerly was. 👏👏👏😀"
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Nathaniel Boggs

June 20, 2019

5  out of  5
rating by Nathaniel Boggs
"Great on Home/Auto! Amazing on Life and Commercial property!!"
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Tim Conley

December 19, 2012

5  out of  5
rating by Tim Conley
"Great agent! He is so dedicated to helping people in the area. Easy location to find, great staff. Glad I met him!"